Privacy Policy

1. Who We Are

Solano AI, LLC ("Solano AI," "we," "us," or "our") provides AI call agents, database reactivation systems, website design, and digital advertising services to businesses. Our principal place of business is Los Angeles, California. You can reach us at info@solano-ai.com or (310) 985-9260.

2. Information We Collect

When you submit a demo request or contact us through this website, we collect:

• Contact information — your name, email address, and phone number
• Business information — company name, trade, service area, team size, and current website
• Communication preferences — services you're interested in and challenges you're facing
• Usage data — pages visited, time on site, browser type, and referring URLs (collected automatically via analytics tools)

3. How We Use Your Information

We use the information you provide to:

• Respond to your demo request and schedule a call
• Build your custom demo website and AI agent configuration
• Send you follow-up communications related to your inquiry (SMS and/or email)
• Send service-related updates if you become a client
• Improve our website, services, and marketing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. SMS / Text Message Communications

By submitting the demo request form on this website, you consent to receive SMS text messages from Solano AI related to your inquiry, including follow-up about your demo, scheduling information, and service updates. Message frequency varies. Standard message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any text message we send. For help, reply HELP or contact us at info@solano-ai.com.

5. Cookies and Tracking

Our website uses Google Analytics to understand how visitors use the site. This tool uses cookies — small text files stored on your device — to collect anonymized data such as pages visited, session duration, and traffic source. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We may also use Google and Meta (Facebook) advertising pixels to measure the effectiveness of our ad campaigns. These pixels may place cookies on your device. You can opt out of interest-based advertising through the Digital Advertising Alliance or your platform's ad settings.

6. Third-Party Services

We use the following third-party services to operate our website and business. Each has its own privacy policy:

• EmailJS — processes form submissions
• Vapi AI — powers the AI voice agent on this website
• Cloudflare — hosts and delivers this website
• Google Analytics — website analytics
• Google Ads / Meta Ads — digital advertising
• Twilio — SMS delivery

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you ask us to delete your information, we will do so within 30 days, except where we are required by law to retain it.

8. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it's used
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at info@solano-ai.com.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: